Quality policy

Mission

3 Claveles, inspiration to create.

Vision

To be a leader in the manufacture of forged scissors and a benchmark in cutlery, household utensils and beauty, in an innovative, digital and long-term sustainable way.

Values

Family Feeling.  
Excellent service. Customer focus.
Continuous improvement and learning.
Innovation.
Passion for what we do.

Quality Policy

Management System, based on the standard ISO 9001 2.015

Scope. According to Certificate No: SGI 1200464

Design and manufacture of fine cutlery: professional scissors for the kitchen, and domestic and catering uses, for the meat industry, poulterer's, butcher's and fishmonger's shops, for the food industry, footwear and textiles, for livestock breeding, harvesting, pruning and gardening, for needlework, dressmaking and tailoring, for electricians, telephony, sheet metal and DIY, for paper, handicrafts and school, for personal hygiene, hairdressing and beauty parlours. Accessories. Manicure and nail nippers.

Objective of the Policy. The policy should be fit for purpose:

To design and manufacture cutlery that provides significant added value to be purchased by our customers.

Improve internal management. Achieve all these processes cost-effectively.

Achieve sustainable profitability over time, above the market rate.

National and international recognition and prestige.

Maintain a favourable and continuously developing working environment, through training and information as a fundamental tool for continuous improvement.

Participation and teamwork.

Continuous improvement and learning. Innovation and applied technological development.

Customer focus and trusting relationships.

Promote internationalisation.

Strategy: establish a three-year strategic plan and an annual management plan. 
Managed according to the PHVA cycle.